I Gede Adi Surya Putra, S.Kom.,
Technical Support Engineer
Denpasar, 80117, Indonesia, 081917316364,
gmail@gedeadi.my.id
Summary
Dedicated IT Support Specialist with over 5 years of experience in technical
support and system maintenance. Proven expertise in troubleshooting hardware,
software, and network issues, ensuring minimal downtime for users. Successfully
trained clients to enhance satisfaction and confidence in products. Achieved
efficient management of complex network operations and installation processes.
Eager to leverage unique skills in a Technical Support Engineer role at Trilogy,
contributing to outstanding user experiences and operational efficiency.
Skills
Docker
GitHub
Web Servers
Database Servers
DNS Servers
Proxy Servers
Mail Servers
Cloud Servers
HTTP Server
Monitoring and Management
Servers
Network Security
Network Configuration
jQuery
VMware
AJAX
Visual Studio Code
Odoo
PHP
JavaScript
Linux
Git
Mikrotik
PfSense
Problem solving
Critical thinking
Customer satisfaction
Adaptability
Team collaboration